Sephora reviews

3.7

65% would recommend to a friend

(9,603 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Dec 4, 2012

Educational and Fun!

Recommend
CEO approval
Business Outlook

Pros

Education in beauty, even for beginners. Flexible hours. Gratis (free products).

Cons

Pay is a bit low compared to their competitors (like MAC).

3.0
Nov 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere with easy work. As long as you remain positive you will get good feedback from management. Products are fun to play with and helping customers can be fun and lightheartedly challenging.

Cons

In retail there can be clicks and management isn't always open to dealing with them. I'm still trying to figure out if there are advancement opportunities. I know several of my supervisors were promoted from the store level and seem happy with their jobs, I just don't know what the likelyhood of this happening to me is. There are two cast members who are very friendly and helpful toward clients but are standoffish toward new staff. I'm a 30 something year old woman who's been in the workforce a looong time so their mind games don't bother me. Younger cast members might be intimidated however.

3.0
Nov 28, 2012

Not the Worst Ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working around all the different beauty products and brands was fun. Sometimes reps come in from the brands and teach you about new products. You can earn gratis (free products) and a lot of times reps bring gratis when they come.

Cons

Sephora is no worse than any other retail job I suppose. (I am not at all fond of retail.)You do a lot of ringing up customers and not enough making up customers. I didn't do as much makeup as I would like and I felt like just a cashier.

Viewing 9454 - 9456 of 9,603 Reviews

Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.