Not the Worst Ever - Anonymous employee Sephora Employee Review

3.0
Nov 28, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working around all the different beauty products and brands was fun. Sometimes reps come in from the brands and teach you about new products. You can earn gratis (free products) and a lot of times reps bring gratis when they come.

Cons

Sephora is no worse than any other retail job I suppose. (I am not at all fond of retail.)You do a lot of ringing up customers and not enough making up customers. I didn't do as much makeup as I would like and I felt like just a cashier.

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5.0
Jun 2, 2026
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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