Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

the company is passionate about training their employees in every aspect of their job, from management to skincare/color basics

Cons

upper management did not seem to care about the 'little people'--their employees--The main focus was driving sales, therefore, the upper management would get frustrated by the executive mgmt DMs RVPs and this frustration would trickle down to the cast members.

4.0
Jul 25, 2013
Recommend
CEO approval
Business Outlook

Pros

The pay is great as long as you ask for what you deserve. Great Co workers everyone helps each other. Gratis of course was awesome once a month if sent enough from companies. Training was good to weekly brand training. The customers for the most part are fun and pleasant. Seasonal hours range 30-40+ just have open availability and you'll get the hours.

Cons

Not many hours outside of holiday season. Went from 40 to 25 after xmas. 25-15 after the new year due to poor management (beauty manager and operations) decide to stay up stairs most the shift and have favorites if you don't brown nose them. make sure your getting paid adequately to your position. I was helping/training to be operations and was still getting paid product consultant pay till I spoke up.

3.0
Jul 24, 2013

Things are changing!

Recommend
CEO approval
Business Outlook

Pros

Great values-based company which feels like a "family". Everyone seems to know each other, and there is always a sense of teamwork.

Cons

Company is changing the way it operates and becoming far too focused on sales, conversion, and the bottom line.

Viewing 9268 - 9270 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.