Great learning experience--not so great upper management - Specialist Sephora Employee Review

3.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

the company is passionate about training their employees in every aspect of their job, from management to skincare/color basics

Cons

upper management did not seem to care about the 'little people'--their employees--The main focus was driving sales, therefore, the upper management would get frustrated by the executive mgmt DMs RVPs and this frustration would trickle down to the cast members.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

See reviews by: Helpful|Rating|Date|All