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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,603 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Jun 20, 2016

      Director

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great work/life balence. Working nights and weekends outside of checking email was rare. - Brand recognition and cache - amazing bonus and 20 vacation days

      Cons

      - base salary is low and they blame it on the industry. Not acceptable in Bay Area especially - leadership is not inspiring or visionary - very political and very relationship driven - terrible career pathing/opps - HQ office is dated, crowded and has no meeting space. - incompetent HR - employees are typically not empowered

      4.0
      May 19, 2015

      Great company for personal and professional growth

      Color consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoyed working at Sephora. There's constant opportunity for learning and growth in a range of fields: artistry, customer service, sales, etc. and good opportunity for upward movement in the company. Whether you come in with a specialization or not, management and education do a good job of directing and training their employees to help you achieve your personal goals with the company.

      Cons

      Pay is low compared to what other makeup artists make in the industry. There is also an entire new vocabulary you will have to learn when starting, which can be a bit daunting (i.e. sales floor is the "stage", customers are "clients", departments are "worlds", etc.). Due to high internal theft in the company, management can be a bit intense about employee conduct with personal cosmetic items- ex: all makeup items brought in must be scribed with employee #, in a clear bag, etc. (though some of this is standard practice in cosmetics retail).

      Viewing 70 - 72 of 9,603 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,214 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.