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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,603 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Jul 13, 2023

      Pray you get a good manager, it will make or break your success here.

      Assistant merchant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The majority of people in the company are very smart and amazing people and are willing to help you. Some people will also ruin your life and take away your livelihood if it means it will make them look better and will help them get ahead. But honestly you can’t even really blame them because nobody has the time to help anyone since the majority of people are overworked (and that ultimately comes from above and overall corporate greed of squeezing as much out of your employees as you can and not caring about work life balance and that people actually would like to have a sliver of a life outside of work) so don’t be afraid to ask for help, the people that care about others will find the time to help when they can and are genuine in wanting to help you succeed. Great Benefits: -401k + match - Health - Dental -Vision - Summer Fridays (Memorial Day - Labor Day) - 2 days a week in office (could be more during market which is around March and August) - WFH all of July - Two shutdown weeks a year in July and December (July optional, Dec Mandatory and will be deducted from your PTO). - Free product box once a year - Free product at fun brand events (events happen quite frequently) - Networking with brands - Free Product/Gifts from brands - 30% Discount on Sephora Products, 40% off on Sephora Collection - Career Classes to help you succeed (Excel, Public Speaking, Negotiation, People Managing and more) - Access to LVMH sales (like Dior, Celine, Zenith, and Guerlain). - Sephora Festival

      Cons

      If I see another review of the same nature (toxic, mean girl culture, back stabbing, whispering, people crying, unrealistic expectations, no work life balance, concern for mental health etc.) I might have to report this company to the EEOC or whoever I have to to make this stop. It’s not okay. Someone is eventually going to sue and name names. We are all humans, and let’s treat each other as such. As a warning the HR department will always side with the manager, they are not there to help you, they are there to cover the company’s butt. This company is causing mental illness in otherwise healthy people who have never had mental illness in the past. I’ve known about 5+ people in the past few years that have left due to stress related issues and I’m sure there are plenty more than that, who I am not even aware of.

      avatar
      Sephora Response
      2y
      Thank you for taking the time to detail both the things you enjoyed during your time at Sephora, as well as the areas where we can improve. It is important to us that we create a positive work environment for all employees, regardless of where you sit within the company. We appreciate your feedback and would love to receive more information in order to thoroughly look into this matter and take appropriate action. You may anonymously share your feedback via the iCare platform. iCare can be accessed directly by visiting the website sephora.force.com/iCare or calling the support line at 1.855.863.1298. Sephora has a zero-tolerance policy for retaliation.
      1.0
      May 21, 2019

      Toxic workplace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free beauty products and employee discount

      Cons

      Sephora has a toxic work culture. People don't bother working in teams but spend time scheming against once another. Promotions and bonuses are not based on merit but on who you suck up to. There's no career progression and no one in senior management is concerned about the growth of the junior or mid level employees. During the merger, there was so much politics going on, with senior management plotting against one another to get promoted. I guess that encouraged the rest of the company to behave in a similar manner. Things are messy and there's no vision on how to grow the company. When the merger happened, Sephora did not provide any enablers to aid the process. Many of the employees were lost and overworked. Turnover is so high in this company because everyone's morale is so low.

      1.0
      Nov 20, 2017

      No Life, Slave work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Regular basic income. Will hire anybody

      Cons

      Mandatory overtime. Nearly no days off during blackout season (November 1 to January). Layoffs after blackout season. Get points for calling out (Even if you have doctors note). No real advancement. Unprofessional work environment. Last resort job.

      Viewing 64 - 66 of 9,603 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.