Sephora reviews

3.7

65% would recommend to a friend

(9,596 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Nov 7, 2016

VP Creative

Recommend
CEO approval
Business Outlook

Pros

It's Sephora. Any girl's dream job. It really seemed like..

Cons

Most catty place I've ever worked for. This place is the essence of "Back-Stabbing" place I've experienced. You don't even know where those "Back-Stabbing"-s are coming from. Because there so many.

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Sephora Response
9y
Thank you for taking the time to share this review. It is absolutely our intent to create a culture of teamwork across the organization, and we’re sorry to hear that that wasn’t your personal experience.
1.0
May 16, 2014

fake beauty

Recommend
CEO approval
Business Outlook

Pros

pays well, nice office, good discount

Cons

passive agressive, not supportive, unrealistic expetations

5.0
Nov 8, 2022

Very Good

Recommend
CEO approval
Business Outlook

Pros

Working for a privately held company means focusing on what's best for clients, employees, and the organization in the long term (i.e. not shareholders). I have worked for startups, non-profits, privately held, family-owned, and publicly held companies. Privately held is the way to go! Sephora is serious about work life balance. Many companies claim they are, but aren't. In my (large) division, you will get coached if you start sending emails out at night. At the end of the workday we stop and respect that everyone has an important life to get back to (kids, loved ones, pets, friends). In most cases whatever seems urgent can usually wait until the start of work tomorrow. We currently come to the office 2 days a week (with the understanding a 3rd day might be needed if the business needs it...I have yet to see that happen). If you need to work from home for an additional day occasionally, your boss is typically more than fine with it. We work hard, we stay focused, and we trust each other. When the work day ends, we stop! There is a very strong promote-from-within culture for openings. Internal openings are posted to employees first. Career development conversations are held quarterly and built upon (not discussed just once a year in a performance review and forgotten about). Our division does regular skip level meetings (i.e. with your boss' boss). This holds each leader accountable, and encourages you to treat your direct reports as your internal client (not just as your employees). If you treat your employees well, your bosses will hear about it from them (and if you don't, you would promptly hear about that, too). Our salaries are quite competitive (as more companies start to share their salary ranges, you can verify this for yourself). We focus more on a large bonus than merit increases. Our VPs, SVPs, and C-suite are excellent. Our CEO compliments workers regularly after meetings (never seen any other CEO do that) and the spirit of recognition flows down from other leaders, too. My favorite thing about Sephora is being surrounded by smart co-workers who are genuinely interested in collaborating and working together to get the job done!

Cons

None that I can think of (couldn't say the same for all of my past companies)!

Viewing 49 - 51 of 9,596 Reviews

Glassdoor has 12,201 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.