Sephora reviews

3.6

65% would recommend to a friend

(9,596 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 5, 2019
Recommend
CEO approval
Business Outlook

Pros

No PRO can outweigh the many CONs.

Cons

I worked at FSC (headquarters) in the Education department. My boss was an icy micro-manager. Colleagues threw me under the bus constantly. By pointing fingers, they were able to avoid scrutiny themselves. By approaching my job with a team-oriented attitude, I set myself up to be incredibly vulnerable. I was also lied to during the interview process. The job was much different than advertised; the enjoyable tasks of my role should have been 50-70% but instead they were 5-10% and the rest was paper pushing (see comment about working under a micro-manager). They also claimed to have good work-life balance, but I was overworked to the point that I had multiple hard deadlines every single day, and everyone as far as I could tell was also completely stressed out and dumped on. When I tried to raise any of this to management, I was treated with absolute contempt and disdain, even though I know I wasn't the first person to bring some of these issues (especially the icy micro-manager) to their attention. I have been in some toxic situations before, but this one was the worst by far. RUN AWAY.

1.0
Feb 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Free products, Brand Events, and Meeting Brand Founders

Cons

Where to begin, for starters you’re promised training and then months go by and you’ve barely been trained at all. Sephora has a mean girl culture in it’s merchandising department, the gossip is endless, the dirty looks and whispering are provided on a daily basis. You can report things to HR but nothing gets resolved, you’re told “it’s like this everywhere.” Management is fake and they don’t become concerned about bullying until you report it to HR and then they try to be your “friend.” Also, the MC role is HOURLY, don’t count on recieveing overtime, it is so hard to get all the work done because your days are cut in half by meetings, setting up lunches, etc. How well you’re liked determines how you do here, it’s a draining popularity contest.

Viewing 43 - 45 of 9,596 Reviews

Glassdoor has 12,201 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.