Sephora reviews

3.6

65% would recommend to a friend

(9,596 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jun 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Salary and gratis. They have to pay that much for people to actually work here.

Cons

There is no work-life balance. The merchandising department where I worked for almost a decade was full of incompetent people. The supply chain area is a complete mess - to the systems, data collecting, to the strength of the work force. So much politics and favoritism at play here. There is a lot of whispering and unnecessary gossip. There is always too much work to do, so you'd better have experience because they can barely provide sufficient training for newcomers and expect them to hit the ground running on day 1. STAY AWAY for your sanity!!

5.0
Nov 28, 2016

Feels like Family

Recommend
CEO approval
Business Outlook

Pros

Great Management staff, Company values are great and can help you in your own life (not just on stage), team playing coworkers which is great for new people on stage, gratis, discount, prep before every shift by management.

Cons

Having to return goods to your own store ( I live an hour away from mine), not being able to get the 1000 pt perk rewards (I've been a VIB Rouge for years, but because I work for Sephora now, I am not able to get those rewards).

5.0
Oct 7, 2016
Recommend
CEO approval
Business Outlook

Pros

They really care about their people, and acknowledge that without us they are nothing! They recognize and reward hard work, and really truly embody "inspire fearlessness." I never have to wear a mask at work, I can make bold choices and never fear negativity.

Cons

It is still retail, which means crap hours and occasional rude clients. Work/life balance is great for cast members, but could be better for leadership!

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Sephora Response
9y
Wow - what a humbling review. Thank you for taking the time to share what you love about working at Sephora, and most importantly, for inspiring fearlessness in those around you. Keep up the bold choices! -Calvin
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Glassdoor has 12,201 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.