Selina reviews

3.0

36% would recommend to a friend

(322 total reviews)

Rafael Museri

27% approve of CEO

21% positive business outlook

Selina has an employee rating of 3.0 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Selina employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

322 reviews
1.0
Jun 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Location, front of house staff are great to work with

Cons

- DO NOT CARE ABOUT CUSTOMERS - Will not pay to fix anything, no hot water or heating, staff told to lie to guests paying hundreds of pounds. - Only care about ‘budget’. Hotel ran with no manager for a year, minimum wage staff forced to run the place with no support - HR team do nothing - No incentives whatsoever - Expected to find own cover if sick - Disrespectful and toxic environment - Condescending and patronising management - No training on system updates, just expected to guess - False pretences of progression, will offer a raise and then take it away - Will sell you a dream, Selinas ethos is health and wellness which is the total opposite of what you will experience

3.0
Jul 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Employees get to stay all over the world with a decent discount.

Cons

The people hired to be managers have as much experience as the front desk team. They do not listen to the concerns of the employees. They leave guest complaints and issues to the front desk team. It's a circus.

avatar
Selina Response
5y
Thanks for your feedback. Definitely, we are going to take that into consideration learning opportunities for our Management.
3.0
Apr 28, 2020

don't recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the ability to work for a cool international company opportunity to travel depending on position

Cons

turnover is high from constantly having to lay people of culture is bad no communication about changes in the company staff is overworked and underpaid

Viewing 19 - 21 of 322 Reviews

Glassdoor has 537 Selina reviews submitted anonymously by Selina employees. Read employee reviews and ratings on Glassdoor to decide if Selina is right for you.