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      Sears

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      Sears reviews

      3.6

      49% would recommend to a friend

      (14,743 total reviews)
      avatar

      Edward S. Lampert

      49% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Sears has an employee rating of 3.6 out of 5 stars, based on 14,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      15K reviews
      2.0
      Jun 3, 2013

      Continuous Changing Strategy Leads to Daily Firedrills

      Dvp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good intentions, some great leaders and strong focus on technology. Great fast-pace, some business units continue to show strong growth and are environments where you can deliver strong results Y/Y.

      Cons

      Within 2 years there has been at least 5 changes in the company's strategic direction and it's a "get on board or get out" environment. Getting on board would be easy if logic prevailed in any of the strategy but logical is as void as a strategic direction here. Due to the changing strategy everyday is a set of fire drill upon fire drill with each one having a higher priority than the next.

      1.0
      May 19, 2013

      Became Very Dissapointing, Future is Bleak

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good co-workers. customers that still shop are loyal

      Cons

      low wages. little hours for full timers-32-36, All benifits we did have at one time were removed from every employee, nothing grandfathered in even for people there over 17 years company has a lot of empty sitting assests.

      2.0
      May 14, 2013

      Directionless, fragmented retail company has no real understanding of Web strategy

      Front end developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      So long as you're not caught in the slipstream of an "Eddie project" (one that has the CEO's personal attention) or working to shore up the always-crumbling edifice of a terribly coded website, this can be a flexible, low-key (sometimes excessively low-key) place to work. There's room for niche work, and in spite of all sorts of unnecessary technical constraints nobody (unless they're in Engineering) will actively keep you from doing the best work you can manage to do.

      Cons

      There is no real Web strategy and no real technical leadership to speak of at Sears. The Web business is structured essentially as an internal agency and is powerless to set its own agenda; as a result we're whipsawed by retail units that don't understand Web work and don't care to learn, and that want things when they want them, quality or maintainability or any other long-range concern be damned. The company is a collection of competing fiefdoms, and everything runs from the top down; Eddie Lambert's arbitrariness and impatience infect all the executive layers below him. The result is organizational ADD.

      Viewing 253 - 255 of 14,743 Reviews
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      Glassdoor has 15,423 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.