Sears reviews

3.6

51% would recommend to a friend

(14,744 total reviews)
avatar

Edward S. Lampert

52% approve of CEO

39% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Mar 9, 2016

Sears

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a good organization to work for as far as department stores are concerned. The mission of the organization is to make customers for life.

Cons

As a whole in retail, it is frustrating that employees are pushed to try to get their customers to sign up for the store credit cards. The interest rates on these cards are not the best and to me it goes against trying to make customers for life.

3.0
Jan 26, 2016

Cashier

Recommend
CEO approval
Business Outlook

Pros

You meet a lot of friendly people, workers and customers alike.

Cons

They put an enormous amount of stress on the cashiers to sign people up for Credit Cards. So much so, that I heard about employees who risked their job just to obtain them. No job should make you feel as if everyday could be your last.

3.0
Jan 26, 2016

Draw Against; Commission HA Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Possibility of making over $25 an hour with minimal experience Management works around your schedule

Cons

Commission Rates continue to drop. Company is getting greedier. Customer Service is a thing of the past; Making the most profits is the main goal. Continually pushed to achieve impractical sales metrics with little compensation.

Viewing 145 - 147 of 14,744 Reviews

Glassdoor has 15,423 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.