Does Sears pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sears. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Sears?

49% of Sears employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sears?

Sales Associate (1259) , Cashier (836) , Sales Associate/Cashier (259) , Consultative Sales Associate (196) , Manager (185) , Customer Service Representative (168) , Store Manager (149) , Sales Consultant (137) , Backroom Associate (113) , Sales (113) , Retail Sales Associate (110) , MCA (107) , Assistant Manager (99) , Assistant Store Manager (86) , Director (80)

What are the pros of working at Sears according to real employee reviews?

"I've had the honor to work with some really great people over the course of 25+ years." ((in 1071 reviews)); "Great coworkers help make the day go by fast and worth it to come into work." ((in 475 reviews)); "I like having flexible hours and I'm building valuable skills for a future job." ((in 473 reviews)); "Good work life balance and flexible" ((in 248 reviews)); "flexible schedule and typically overtime is offered all the time." ((in 230 reviews))

What are the cons of working at Sears according to real employee reviews?

"Poor management throughout the entire company in all departments.They are more worried about their social lives than improving the company" ((in 1191 reviews)); "low pay and be prepared to know spanish if working in Miami area or else you'll be struggling" ((in 1007 reviews)); "The managers do this so they don't have to do any actual work themselves." ((in 494 reviews)); "No benefits until employed 6 months and then very costly compared to others in the field." ((in 313 reviews)); "Poor upper management treated associates poorly" ((in 280 reviews))

What are employees saying about Sears layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears layoffs and their outlook for job security at Sears in 2026.

Sears reviews

3.6

49% would recommend to a friend

(14,742 total reviews)

Edward S. Lampert

49% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

Sears has an employee rating of 3.6 out of 5 stars, based on 14,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

2.0

May 6, 2009

Don't work at Sears.

Cashier

Recommend

CEO approval

Business Outlook

Pros

The people you work with are usually fun and interesting. There are lots of different types of people and you really sharpen your customer service skills and learn lots of new skills.

Cons

They expect you to do so much work outside of your job description. They won't respect the hours you want to work and threaten to fire you if you do not reach your goal for selling credit applications. You have to convince customers to sign up for a Sears card. They ignore the fact that some cashiers sell credit cards unethically (saying it is a store card and avoiding the fact that it is a credit card). They would rather the numbers be up.

1.0

May 1, 2009

Use positive reinforcement and not negative enforcement to achieve results.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

People on floor are pleasant to work with

Cons

Mgt always stresses the negatives. Never uses positive reinforcement, only brow beating. The most important thing is selling maintance agreements, installations and credit. They could care less if you make enough money to pay your bills.

2.0

Apr 28, 2009

Do not expect any of your work to be recognized or anything to get done that makes sense to the consumer.

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Fairly flexible when requesting time off and supervisor was pretty removed so made job ok.

Cons

They are a typical retail store stuck in the dinosaur era....too big at corporate and too lean in the stores. The managers in the stores work a ton of hours and for very little recognition or pay.

Viewing 14638 - 14640 of 14,742 Reviews

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Sears

Sears reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't work at Sears.

Use positive reinforcement and not negative enforcement to achieve results.

Do not expect any of your work to be recognized or anything to get done that makes sense to the consumer.

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