Does Sears pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sears. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Sears?

49% of Sears employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sears?

Sales Associate (1259) , Cashier (836) , Sales Associate/Cashier (259) , Consultative Sales Associate (196) , Manager (185) , Customer Service Representative (168) , Store Manager (149) , Sales Consultant (137) , Backroom Associate (113) , Sales (113) , Retail Sales Associate (110) , MCA (107) , Assistant Manager (99) , Assistant Store Manager (86) , Director (80)

What are the pros of working at Sears according to real employee reviews?

"I've had the honor to work with some really great people over the course of 25+ years." ((in 1064 reviews)); "Great coworkers help make the day go by fast and worth it to come into work." ((in 477 reviews)); "I like having flexible hours and I'm building valuable skills for a future job." ((in 450 reviews)); "Good work life balance and flexible" ((in 252 reviews)); "flexible schedule and typically overtime is offered all the time." ((in 222 reviews))

What are the cons of working at Sears according to real employee reviews?

"Poor management throughout the entire company in all departments.They are more worried about their social lives than improving the company" ((in 1184 reviews)); "low pay and be prepared to know spanish if working in Miami area or else you'll be struggling" ((in 972 reviews)); "The managers do this so they don't have to do any actual work themselves." ((in 488 reviews)); "No benefits until employed 6 months and then very costly compared to others in the field." ((in 345 reviews)); "Poor upper management treated associates poorly" ((in 288 reviews))

What are employees saying about Sears layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears layoffs and their outlook for job security at Sears in 2026.

Sears reviews

3.6

49% would recommend to a friend

(14,742 total reviews)

Edward S. Lampert

49% approve of CEO

36% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

Sears has an employee rating of 3.6 out of 5 stars, based on 14,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

3.0

Aug 26, 2009

part time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It has pretty good benefits for a retail position. They also have a good training program that was comprehensive, although now outdated (looks like it was made in the late 1980s).

Cons

It was difficult for me because my salary was based of commission in sales. My store did not have too much foot traffic. Sears will pay you a certain base rate for the hours you worked if you are unable to make enough commission. However you have to make it up with your future sales which can be quite difficult and leave you in a rut.

2.0

Aug 23, 2009

Sears is losing money because it's management does not inspire it's employees to be outstanding or promote real teamwork

Pricing lead

Recommend

CEO approval

Business Outlook

Pros

employees receive great discounts on soft-line merchandise.

Cons

It's a depressing place to work, where confusion is the norm, and where you know your customers are leaving unhappy 9 out of 10 times.

2.0

Aug 23, 2009

Not Bad

Sales associate

Recommend

CEO approval

Business Outlook

Pros

I worked in sales, and while the other employees were great to work with, some of the customers seemed to be much nastier than at at other stores. This was at a repair center though, so this could be different at regular department stores.

Cons

As said above, some customers were not very polite, also there was very poor communication between departments, leading to customers not getting the repairs they asked for.

Viewing 14599 - 14601 of 14,742 Reviews

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Home Appliance Sales - Sears Arrowhead

Sears

Sears reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

part time

Sears is losing money because it's management does not inspire it's employees to be outstanding or promote real teamwork

Not Bad

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