Sears reviews

3.6

51% would recommend to a friend

(14,744 total reviews)
avatar

Edward S. Lampert

52% approve of CEO

39% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Aug 7, 2013

I like the people I work with.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like the people I work with. My managers always try to work around my busy life and unexpected circumstances. Listen to what I have to say.

Cons

Lots of pressure to meet many many goals and metrics. I understand that's where the money is but sometimes my best just does not meet the goals.

4.0
Aug 3, 2013

Overall fantastic time

Recommend
CEO approval
Business Outlook

Pros

They're really trying to get back to the base of engaging both employees and customers, a fantastic turn around with CEO Calvin MacDonald

Cons

Some upper managers doesn't get it and act like in a warzone; customer service can vary from store to store as some store managers are more flexible than others, but the customer sercice dept in general is quite inefficient

3.0
Jul 30, 2013

Challenging

Recommend
CEO approval
Business Outlook

Pros

Have an excellent opportunity to make a decent income when the business is there.

Cons

Expect so much from each worker when most of the time everyone has too much on their plate to begin with.

Viewing 14590 - 14592 of 14,744 Reviews

Glassdoor has 15,423 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.