Sears reviews

3.6

49% would recommend to a friend

(14,742 total reviews)
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Edward S. Lampert

49% approve of CEO

36% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Nov 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Dedicated and under paid hourly assocites that have to deal with a chicken little style of management- " The sky is falling-everyone run over here and fix this corner before corporate sees how bad we are!". They do a whole lot of backside saving with no rewards.

Cons

Clueless in house cookie cutter management that live in an alternate reality. They show an obvious and insulting disdain for the people busting their chops to make them look good in case the sky actually falls and a suit shows up to strut and point out the next piece of sky to fall.Oh, and you're over payroll. Oh yeah, and you're getting 2 more trucks from the DC a week now. Make it happen. (Here Store Mgr. wags their tail, spins in two circles, barks a couple of go-get em lines and waits for their scratch behind the ears).

2.0
Oct 30, 2013

Company is going downhill.

Recommend
CEO approval
Business Outlook

Pros

Fewer hours during the day for salaried managers than many retailers. Company relied on managers to manage their own business.

Cons

District manager could arbitrarily make you work 7 days if he didn't like one of the miscellaneous sales or customer service scores that week. Technology is lagging behind other retailers. Warranty sales outweigh overall sales.

1.0
Oct 6, 2013

My worst place to work for

Recommend
CEO approval
Business Outlook

Pros

There were none really. They abuse labor and prevent promotion with the combination of the two. In addition, they hope to force those who think out and "black bar them"

Cons

The usual retail store environment. They were overworking everyone and refused to pick up individuals until the holiday seasons and immediately fired afterwards.

Viewing 85 - 87 of 14,742 Reviews

Glassdoor has 15,420 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.