Sears reviews

The Corporate management has absolutely no idea how store level works, and will never understand how to improve it because of this. Low pay for the employees that matter and the company is constantly shifting ways to decrease the pay to improve their bottom line. Resulting in poor work ethic. Impossible goals that only make managers and workers consider ways of doing things unethically. Terrible use of marketing and advertising... wasteful focus on a rewards program that NEVER brings in new customers... Again, with unattainable goals that are pressured to the employees to sign up customers. Poor advertising... Never see a memorable Sears commercial to bring in NEW customers. Dirty stores that are never updated, with a constant use of old fixtures that fall apart and look messy. Moving up in stores is more political than a measure of your actual work ethic and leadership. Terrible work/life balance. Working all ends of the day, different times of the week. There is so much more... I could go on for days.

You are not just selling appliances. You sell appliances, credit cards, membership email enrollment, protection agreements, and customer service surveys. There are a lot of metrics to hit. It's also retail. People will yell at you daily. When it's good, it's good. When it's bad, you feel like throwing yourself into a fire. It is COMMISSION ONLY. No base pay. If there are no customers in the store, you are blamed for not calling your leads, and you also don't get paid. It is a draw system, so they have to pay you at least minimum wage, but they count it as an interest free loan and take it out of future commissions you will make to even out the scales. There is no recognition unless you sell ALL OF THE PROTECTION AGREEMENTS. Most people are skeptical of the extended warranties... so this is incredibly difficult. Overall, if there is something you're missing on the metrics table, you will be shat upon by management for it. You might have the best sales in the department with an incredible ratio of warranties sold, but if you didn't get enough credit apps or surveys or email addresses, you are worth nothing to them. While the money is easy, the loss to your self-esteem and self worth is atrocious.