Sears reviews

3.5

48% would recommend to a friend

(14,741 total reviews)
avatar

Edward S. Lampert

49% approve of CEO

36% positive business outlook

Sears has an employee rating of 3.5 out of 5 stars, based on 14,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Feb 20, 2016

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy Job, you can basically do nothing all day and get paid for it.

Cons

They have unreal expectations when it comes to selling the credit cards to people. No one wants another store card, they get mad at you because of that.

3.0
Feb 5, 2016

Sorry higher management

Recommend
CEO approval
Business Outlook

Pros

Some good people to work with in store environment and decent pay, but not decent enough to put up with regional management.

Cons

upper management is terrible, no people skills what so ever. Treat you like dirt, more concerned with metrics then customers.but terrible delivery, and service. Sears has lost all focus on their customer service.

4.0
Dec 9, 2015
Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

Micro manage mania! To many market managers sending out the exact same email and they don't care if it's your day off. Ridiculous request two have "offices dark", yet 6 conference calls a day!

Viewing 58 - 60 of 14,741 Reviews

Glassdoor has 15,419 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.