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      Sears

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      Sears reviews

      3.5

      47% would recommend to a friend

      (14,741 total reviews)
      avatar

      Edward S. Lampert

      48% approve of CEO

      35% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Culture & values

      3.1

      Senior management

      3.1

      Career opportunities

      2.9

      Compensation and benefits

      Sears has an employee rating of 3.5 out of 5 stars, based on 14,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      15K reviews
      3.0
      Mar 11, 2017

      Full-Time Employment at Sears

      Softlines sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Hardly anyone shops at Sear's anymore, so it's super chill. -I feel very valued here because they have a hard time keeping employees, so they're really nice to the ones they have. -I've gained a lot of experience from opening and closing a whole floor by myself. -You can basically do whatever you want because it's a ghost town.

      Cons

      -The employee discount system is really terrible. They make you join Shop Your Way, and you can only get your employee discount through Shop Your Way. This means that you have to shop here all the time in order to make use of your employee discount which is hard to do if you're making minimum wage. -High turnover rate -The most terrible POS system I have ever seen. -They're pushing a dated credit card in an effort to not be forgotten. -Same thing goes for shop your way. They will hound you to keep your email and phone number percentages about 85%.

      2.0
      Oct 9, 2016

      No time for quality time

      Assistant store manager, hardlines
      Recommend
      CEO approval
      Business Outlook

      Pros

      Internal data, report and training systems are far beyond most other retailers. Company provides resources that allow associates at all levels to have access to virtually any information they could want or need.

      Cons

      Not enough payroll, way too much expected of most positions in most stores. Most associates have the expectations of a manager level job but could make more flipping burgers. Plenty of great ideas with horrible implementation.

      2.0
      May 25, 2016

      Average company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team which I worked for had good learning oppurtunities and a supportive onsite manager

      Cons

      1. No work from home options. 2. They bring in strange policies every year and treat each team as same. Individuals implementing the policies also do not take into account the differences in teams and work to the line. 3.Appraisals are too much process and peanut payouts. 4. Improve recruitment process. Don't just recruit anybody.

      Viewing 52 - 54 of 14,741 Reviews
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      Glassdoor has 15,419 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.