Sats reviews

3.2

40% would recommend to a friend

(945 total reviews)
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Kerry Mok

68% approve of CEO

41% positive business outlook

Sats has an employee rating of 3.2 out of 5 stars, based on 945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sats employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.7 stars).

Reviews by job title

945 reviews
1.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

1. You get to see planes taking off and landing if your office is situated in the sweet spots of Air Freight Terminals. 2. It is so inefficient that your work cannot reach you in time and therefore it becomes tomorrow's problem. 3. Cheap canteen food. 4. Jaw dropping experience of witnessing Human Capital and Admins that are stuck in pre-2000 mindset and work style. 5. Fast-tracked promotion if you happen to be a female.

Cons

1. Human Resource offered me a salary package that was within my expectations but revised it a day before I signed the employment contract. At that point I had rejected other offers and needed a job badly. 2. There are a lot of terms and condition when it comes to payroll and increment that are not easily accessible. If there are any, it is usually not the full clause. Some clauses even require the staff to return a certain amount of their monthly salary upon resignation. 3. SOPs are just verbal agreements. Each and every process is as sloppy as it gets before a plane falls out of the sky. If you do find a hardcopy/softcopy of it, it probably exist solely for audit purposes. 4. Even if you do end in a good department where everyone are decent human beings, well I did but chances are the mess from everywhere else is still going to reach you. 5. If you are joining as exec, good for you. (Skip 5.1) 5.1. If you are a non-exec, there’ll be staff grading systems and nobody cares about you if you are a graded staff. Your pay grade will be low enough get a laugh from a FT cleaner. You will experience nothing but poor treatment. For example, both legitimate ideas to improve workflow and operational needs are ignored. 6. Increment given is rather humorous. 7. This is the only place on the planet that somehow two wrongs is equal to a right. 8. Strong Union who makes biased decision that further corrupt SOPs. Operation departments will take advantage of that and it causes a lot of downstream issues. 9. Silo work culture. Each department only cares for their area of work which they complete with zero regard for the processes downstream. 10. You will be encouraged to chip in for a farewell party of a VP or SVP despite the miserable monthly salary. If you somehow still wish to join, I wish you all the best because things will only get worse from here.

1.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Work for experience and jump into a better company at aviation sector,

Cons

Staff are treated badly at SATS. I joined as an AO. Though you will be shocked to know that non-degree holders basic salary starts from $1xxx. It’s not even $2k. They are required to work in 3 rotating shifts. Working freelance as Grab or McDonalds pays better then that. Unprofessional HR - saw one of them at career fair (short guy) who provided a curt attitude to my friend and even rolled his eyes. She left her contact details but got ghosted. I got the experience that I needed and have left SATS to join another company that pays its AOs much better.

1.0
Oct 13, 2023

Regretted Not Leaving Earlier

Recommend
CEO approval
Business Outlook

Pros

Majority of the employees on the ground are really a nice bunch of people.

Cons

Do not join this company if you are seeking work-life balance. Bosses does not respect our personal time at all. Just because the nature of the business is 24/7, we are expected to be responsive at all times, when we are off work, on weekends and even when we are on leave, we are expected to monitor and reply emails. Nobody will bother about your out-of-office reply. There was an occasion where I was on leave to attend to personal matters, and my reporting officer was constantly sending messages on Teams. I was told to cancel my leave just because she wants me to draft and send out an email. I would believed that email could have waited till the following day. Pay was very compressed. I was quite surprised when I managed to command a much higher salary at my new company doing similar work. The senior management also does not seemed to know the company policies, and some of them behave in a very self-entitled manner. The culture is toxic- it basically got worse over the 5 years I was there. I left because I was exhausted.

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Glassdoor has 1,111 Sats reviews submitted anonymously by Sats employees. Read employee reviews and ratings on Glassdoor to decide if Sats is right for you.