Sanctuary reviews

3.1

57% would recommend to a friend

(355 total reviews)

Craig Moule

52% approve of CEO

57% positive business outlook

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

355 reviews
1.0
Nov 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Good rate of pay for part time work.

Cons

Senior management needs to change. Lack of professionalism from senior management. One of the senior managers frequently loses her temper in the office in front of staff. Once she threw a chair across the office as she thought someone had drawn on the chair- a pen had leaked onto it it seemed although no one ever admitted it was their pen that caused the issue. Then more recently when we had another company come to see how we work. The manager ended up been unable to speak to the people who had come. This was because she came storming out of the meeting room and had to get one of the response team managers to take over. He was obviously not prepared for the visit as he wasn’t supposed to be involved but he like a professional took over. I can provide personal experiences and many other examples too. It’s a toxic environment to work in.

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Sanctuary Response
6y
Thank you for your review. At Sanctuary Group we take all reviews and feedback seriously and embed positive changes for the benefit of our staff. I am sorry to hear of your experience at Sanctuary. It is not clear from your review what actions were taken regarding the incident detailed. However we do have a wide range of policies and procedures to ensure all staff act in a professional and responsible manner, in accordance with the Sanctuary Group values. Incidents whereby someone’s conduct has fallen short of the expected standards will always be looked into and appropriate action taken. Once again, thank you for your feedback
4.0
Oct 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Lots of benefits, nice facilities, any issues that are raised tend to be sorted out immediately. Always paid on time.

Cons

Unpaid breaks just been brought in, no leave allowed in December. In my opinion, staff training could be improved.

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Sanctuary Response
6y
Thank you for taking the time to leave a review, and we are pleased that you are taking advantage of the benefits and facilities available to you. If you feel there is a need for further training, please speak to your line manager or take a look at the training opportunities and workshops via Sanctuary’s Learning Academy. Thank you.
3.0
Sep 20, 2019

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Building relationships with residents and working with an ever changing and great team of healthcare assistants from all walks of life

Cons

Lack of support from management sector and no gratitude or praise shown to staff, expected to cover absent colleagues without recompense or thanks. Wages docked if you click on one minute late you lose 15 minutes pay yet overtime is not paid even if you stay behind half an hour! Puts you off rushing into work.when you are running late as you know you will not get for fully anyway.

Viewing 256 - 258 of 355 Reviews

Glassdoor has 377 Sanctuary reviews submitted anonymously by Sanctuary employees. Read employee reviews and ratings on Glassdoor to decide if Sanctuary is right for you.