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      Sanctuary

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      Sanctuary reviews

      3.1

      57% would recommend to a friend

      (355 total reviews)

      Craig Moule

      52% approve of CEO

      57% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.1

      Culture & values

      3.0

      Work/Life balance

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Senior management

      Sanctuary has an employee rating of 3.1 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      355 reviews
      1.0
      Dec 13, 2019

      Old School Ethos and Militant Culture

      It department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary was relatively decent compared with similar roles elsewhere

      Cons

      The Facilities Team imposed Culture was awful. You will work 9-5 on the dot each day with set timed lunch, don't expect a fridge, microwave, casual clothes (not even Friday), kettle (you were allowed a hard limit of three awful coffees a day from the machine). Rigorous clear desk policy - not allowed a picture of your baby for instance - desked are inspected (and photographed) nightly. No paid for xmas party, practically no working from home (only very special circumstances). IT-wise, red tape absolutely everywhere and very old school thinking ( eg very anti cloud sentiment & silo'd departments). Dead man's shoes in terms of career progression. Also, the carpark is for Execs only. I had to either pay £4 a day at the pay and display or park on the road about 25 minutes walk from the office. Factor that into commute times. I wish I was making this stuff up but I'm not. I would avoid working here no matter how much they pay you.

      avatar
      Sanctuary Response
      6y
      Thank you for your review. At Sanctuary group we take all reviews and feedback seriously and embed positive changes for the benefit of our staff. From the details you provide, I believe you are referring to our Worcester site specifically. At Worcester there is an on site cafeteria due to the volume of staff based in that location. The Worcester site is based in the middle of the city centre also, unlike a lot of Sanctuary’s smaller sites, and as such it is located close to local amenities. I am pleased to advise that there are no restrictions on the drinks machines. As a charity operating across England and Scotland we are very conscious of ensuring everything we do benefits our customers and service users. It is not clear from your review when you left Sanctuary however we promote and support flexible working requests in accordance with our policy and have done so for a number of years. We are very much supportive of agile working too at Sanctuary Group. We are also investing heavily in our technology provisions across all sites. Once again, thank you for your feedback.
      1.0
      Jul 27, 2019

      Avoid!

      Data assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekends off, bank holidays off

      Cons

      Poor Management. Treated like a number and not as a person. Bullying and office politics in place, if you try and raise a concern it just gets ignored. Their payroll team is a joke, received a letter 2 months after leaving saying I owed them hundreds of pounds in overpaid holiday apparently. I felt bullied and left out which I can only assume was due to my sexuality.

      avatar
      Sanctuary Response
      6y
      Thank you for your feedback. Supporting our employees is very important to us and we are also proud supporters of striving for sexual orientation and gender equality in the workplace. Therefore it’s concerning to learn that you felt this way and we would welcome the opportunity to gather further feedback from you. Please email more details to resourcing.team@sanctuary-housing.co.uk. Thanks and good luck with your next role.
      1.0
      Jun 6, 2019

      No partnership working

      Scheme manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a big company so less chance of job loss

      Cons

      All departments work separately & against each other

      avatar
      Sanctuary Response
      6y
      We do always encourage different departments to work closely together, and would particularly encourage it’s done face-to-face whenever possible. If you don’t feel this is the case, please have a chat with your line manager about how you can bring your department and those you need to work with closer together.
      Viewing 19 - 21 of 355 Reviews
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      ReviewsSanctuary reviews

      Glassdoor has 377 Sanctuary reviews submitted anonymously by Sanctuary employees. Read employee reviews and ratings on Glassdoor to decide if Sanctuary is right for you.