Sanctuary reviews

3.1

57% would recommend to a friend

(355 total reviews)

Craig Moule

52% approve of CEO

57% positive business outlook

Sanctuary has an employee rating of 3.1 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

355 reviews
3.0
Aug 14, 2019

Sanctuary Scotland

Recommend
CEO approval
Business Outlook

Pros

Well structured organisation Community based

Cons

Below average housing industry pay

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Sanctuary Response
6y
Hi, thank you for your review and for your 4 years’ service with Sanctuary Scotland. We will forward your comments about pay to our resourcing team for them to look in to. Thank you
4.0
Aug 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Great, supportive team Good holiday entitlement and general employment benefits Varied role, ability to work with different teams and departments Opportunity for development - internal promotions are encouraged Encourages volunteering and supporting the local community

Cons

A lot of the processes / systems are protracted, outdated, not fit for purpose Can be very rigid and lacking in innovation

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Sanctuary Response
6y
Thank for your leaving this review, and we’re pleased that you are enjoying your role within our HR department. We are currently going through a period of change through our ‘Modern Workplace’ programme, which will in time enable us to be more agile in how we work. Through our Staff Rewards scheme we have listened to staff who have also aired their views on a Groupwide staff survey, and we are pleased to say that this successfully took place during September. Thank you.
1.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Residents are lovely. The reason I love what I do. Majority of other care assistants are supportive and friendly.

Cons

Management are rude to staff don’t seem to actually care about the residents within the home. Staff are just numbers. Always short staffed or expected to move to another unit and no help or information provided. Lack of support from management and admin. Expected to be care assistants as well as chiefs , bakers, cleaners, laundry staff. Management are unaware of the stress a care role entails and always expects more and more. No praise or thank you for anything always negative. Lots of changes to come in October place is going to lose lots of staff.

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Sanctuary Response
6y
Thank you for taking the time to write this review. Supporting our employees is very important to us, therefore it’s concerning to read your feedback. We would like the opportunity to address the issues you have raised, so please can you discuss your concerns with your local HR Business Partner as soon as possible or email more details to: resourcing.team@sanctuary-housing.co.uk We would like to thank you for all of your hard work and we look forward to working together to turn things around for you.
Viewing 319 - 321 of 355 Reviews

Glassdoor has 377 Sanctuary reviews submitted anonymously by Sanctuary employees. Read employee reviews and ratings on Glassdoor to decide if Sanctuary is right for you.