Sam's Club reviews

3.3

51% would recommend to a friend

(12,870 total reviews)
avatar

Latriece Watkins

60% approve of CEO

44% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Feb 12, 2013

SAD

Recommend
CEO approval
Business Outlook

Pros

Members and associates and manager that opened this club.

Cons

Depends on who the store manager is, if you will keep your job. I was the top in sales, custom er service, and employee of the month twice in three years. I did my job very well and anything asked of me. New manager came and in 10 months cleaned out all of us hired when store opened with the exception of 4 people.

1.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay was nice until you top out and are not paid enough for what you do.

Cons

You will be spoken to like you are an idiot and have no clue what you are doing, you are expected to work ANYWHERE in the club regardless if you know what you are doing or not. Sam's Club does not value is employees at all and this new scheduling system they devised shows it. They cut all of their full timers to 32 hours a week (when the old company policy is that if you were classified as full time you would always get 40 hours) I know several full time associates who are struggling because of this now. What makes this new scheduling even worse is if you once worked 5am in the morning management decided that you are no longer needed at this time and they are going to schedule you in the afternoon for member service. I have a good suggestion for Sam's, why don't you see what your associates have to say about when the busiest times are for them and when they think they should be scheduled, it wont hurt to ask their opinion, trust me. Do not work here if you have a life cause once you start here you wont have one, this is just a job, not a career.

1.0
Apr 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Made Great Friends Awesome Members

Cons

Computer Based Schedules Pushed way to hard to sell plus Favoritism Treated like school kids Management Sucks Low Pay Part Time Only

Viewing 10 - 12 of 12,870 Reviews

Glassdoor has 14,122 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.