Sam's Club reviews

3.3

50% would recommend to a friend

(12,882 total reviews)
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Latriece Watkins

59% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
4.0
Jun 8, 2015

Time to go

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent insurance and benefits. Job stability from a large corporation.

Cons

Things have changed. Dramatically. I miss the days when the people mattered.

3.0
Jun 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Most of the employees and customers are friendly enough. Decent benefits and pay for those who last.

Cons

Scheduling is a joke. Hours tend to fluctuate a lot. If you're a cart associate, be prepared to work in all kinds of weather, except thunder storms. A lot is expected of lower level employees, and sometimes there just isn't enough time to get everything done.

3.0
Apr 15, 2015

Casheir

Recommend
CEO approval
Business Outlook

Pros

All coworkers, bosses and COSs(front-line supervisors) are friendly higher pay than other stores

Cons

Most customers are rude, entitled, bratty and don't treat you like a person. You have to stand for your entire shift. You have to sell Plus memberships and credits, which you don't get compensated for separately. Someone who sells nothing and the best seller in the store get the same bonus, which is one time a year in March. Shifts generally run half an hour longer than they are scheduled. Schedules are posted as little as one day in advance. (good luck if you don't work on Friday) Not enough hours, most associates only get 13 hours a week, often people will be scheduled for 0 hours in a week. Casheirs also serve as cleaning crew, emergency cart associates, and all other positions

Viewing 79 - 81 of 12,882 Reviews

Glassdoor has 14,136 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.