Sally Beauty reviews

3.1

38% would recommend to a friend

(3,532 total reviews)
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Denise Paulonis

40% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 28, 2021

Disappointed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product/samples are awesome! The people you work with are amazing and what made me stay as long as I did.

Cons

The company used to be a fun place to work and the energy was more inviting and then there was a change in management along with COVID restrictions making it difficult however a lot more could have been done. The company cares about the bottom line. The pay is way below industry averages.

1.0
Apr 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Free samples Employee discount Quarterly bonuses

Cons

Constant realignment, teams cannot grow with a leader for ever feel stable. Leaders who preach diversity and inclusion but refuse to learn what LGBTQ stands for. Not trust from upper management- complaints taken to HR about your supervisor are brought to your supervisors attention with your name attached. Store teams are grossly underpaid- we are told that the work/life balance makes up for the low pay rates , yet store managers were constantly told to work from home and had to always be on. Upper management would talk down about the need to be politically correct and inclusive. Heard them speak disparagingly around gender identity and the Trans community. Stores would be scheduled to close, teams already ,over on and inventory transferred out when we would suddenly discover the store was now staying open. Communication was constant- Friday nights, weekends. We were constantly chasing information and had no actual time off. Complete disconnect from home office to field around workload, technology challenges , safety concerns, theft , payroll expectations

1.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Can work at any store, helps make ends meet

Cons

You definitely need to work at other stores or massive overtime to make ends meet. Pay is ABYSMAL, hours are awful, turnover rate is almost impressively bad. Upper management couldn’t care less how things get done, will not come help if you need it. There is no such thing as a true day off without worrying about something going wrong. The company fails to communicate consistently, and messaging at every level is basically a game of telephone. The district is currently bleeding managers with good reason, though I couldn’t say how the rest of the company’s districts are faring. There are ethical pitfalls everywhere you look, and blatant violations of basic workplace safety and workers rights. Lunch breaks are required, but there is no way to take one if you’re completely alone in the store or the only one with the ability to keep the store moving smoothly. No manager that I know has taken one pretty much ever. Even for funerals, there is no assistance from upper management in finding coverage for the store, forcing managers to miss portions or the totality of important family ceremonies. The money IS NOT worth it, don’t be fooled into getting stuck with this company. The beauty advisors only get minimum wage and are expected to make up any extra pay that they want with commission based items that the company can, will, and HAS cancelled on them in the past. No amount of experience or professional development is worth the constant anxiety and stress of not knowing what other garbage the company plans to throw at you on any given day. Jobs that require similar skill sets and pay significantly more than this company are opening up now, go and take those before you ever put yourself through this.

Viewing 88 - 90 of 3,532 Reviews

Glassdoor has 3,699 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.