Sally Beauty reviews

Systems are antiquated, upper management has no concept of current processes and has unrealistic expectation of what can be accomplished in what time frame, they went through a pretty big layoff and then turned around and posted some of those same jobs, lots of turnover because there are better opportunities elsewhere. The executive team changes its mind and changes it again making double and triple work. Leaders are too busy either to lead or manage, communication is haphazard. The only reward for good work is more work. They will use you up and spit you out.

Ok, I'm just going to say what everyone else that is currently working here or is a former employee at Sally Beauty is thinking ... A lot of the customers are uneducated, rude, and DUMB. If you cannot handle dumb people that are ignorant to sales and hair products, you might as well not even waste your time applying. After doing a hair consultation with a client you'll find a lot of the times they're indecisive or tell You that you the beauty advisor, are wrong ... I'm aware that with every customer service job their are dummies and rude people (it's inevitable) but damn, some of the men and woman that enter this store aren't the brightest and you might find yourself getting frustrated with them. With that being said, I wish we were paid a little more to compensate for the customers. I never understood why we're paid so little, but have to have knowledge on chemicals and what products do in the store. If someone really wanted to they could buy 40-50 vol developer and pure acetone and make a bomb, that's a little unsettling. I know I mentioned in pros that you receive a 6 month evaluation pay raise, but we're talking .20 to .30 cents... better than nothing, I guess ? The system updates on the computers are hardly updates. At my store we use packets to find out if a product is on sale... now in most retail jobs the computer automatically does the sale for you, nope not Sally's. We have to go through the packet and type in a code to activate the discount/sale... or Click on the product in the computer to see. And sometimes these methods aren't even effective and refuse to put on the sale even if the product meets the qualifications of the sale... We as employees should not have to bend over backwards to get a customer a sale on the computer that should already be automatic. Then we're dealing with an upset customer because they didn't save money on their purchase.