Sage reviews

3.6

63% would recommend to a friend

(5,253 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Apr 30, 2018

Psychic prison

Recommend
CEO approval
Business Outlook

Pros

Holiday, pension, flexibility were normally competitive. Salary so/so to poor None of the benefits are worth it, though.

Cons

We're 3 years into the so called transformation, and what has Kelly got to show for it? A disenfranchised work force that's globally been cut to the bone. Technical support staff that have some how ended up being measured on sales performance figures. Sales teams being ripped off by mirage like sales targets. Reckless technical decisions which to all intents and purposes makes our competitors look like mirages because we're never going to catch up. Worst of all is what the process has actually done for morale and the mental well being of those of us that remain. I'm sure some of the practices that are in-play are actually illegal. For example, not being able to speak to colleages whom you would talk to before the transformation because they were either genuine friends or because they were involved in your work activities. It's a psychic prison. How about this for an analogy; the wasp that impregonates the catapillar to rear its own as the its eaten from inside out. That's what our CEO has done to people that were beautiful, but now are forced to toe the line while they die inside. Am I really over eggeing this? Really, am I? The transformation has simply turned into a crusade, doomed to fail. The mind that is leading it is ill. I could understand it / live with it if there was some cold calculated decision that would eventually reap benefit. But it won't. Kelly treats Sage as though its a simple machine; you can cut it and shut it anyway you like and it'll adapt to change. It won't It can't Why? Well its simple. It's a complex cybernetic organism. Read Checkland. Seriously – and this one's for you Stevie – read Peter Checkland, and his theory on cybernetics. The software, the people that support it and develop it- the people that use use it are all intimately connected. You can't disrupt that to the extent you have and expect it to adapt. It's too much. Before Kelly and his vultures got on the scene we had a healthy ecosytem. A fantastic employer with a motivated work force that was well regarded by its clients. So were are we now? A para management tier inserted above a successful management tier making them no more than puppets destroying the characters, confidence and abilities of everyone below them. What for? I must be missing something. Good luck with q3 and q4 – you're going to need it. You've bled the company dry and still expect results? When are you going to to the decent thing and step down. Let whats left of the place die in peace. You never know – you might be able to salvage body parts

2.0
Oct 20, 2017

'Stack and Yank' performance reviews!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Joined recently and seemed a fairly decent place and good people although did notice a somewhat stressed atmosphere and maybe a relatively high turnover. When I found out about their performance review system realised why.

Cons

I wish I had read Glassdoor first before i joined. Just a few too many negative reviews to ignore and many around a common theme, their 'stack and yank' performance review system where about 15% of people annually are likely to be regarded unsatisfactory and put on a performance improvement plan (career death even if you survive it). Even though forced grading is now no longer mandatory their documentation still mentions a ridiculous arbitrary 15% figure that they expect to 'need improvement' (they even confirm this in their responses on the topic). Think we all know politics often come into play in these things and why would anyone with decent cloud skills want to stay in such a place and take these risks...plenty of other jobs out there.

1.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

There are some but they are over shadowed by the cons

Cons

Disgusting performance review system. As a development team leader I have recently been forced to put one member of my team on the bottom of the bell-curve review system and subsequently onto the performance review program. Yes he was the weakest in the team but is absolutely NOT under performing and meets expectations for this role. I feel physically sick having been forced to do this. Despite the reviews on here condemning this practice, the person who reply’s to these reviews repeatable states “Sage is now a high performing culture” so it looks like Sage are not going to change this practice anytime soon. In the 15+ years of being an employee of Sage I have NEVER seen moral so low. As I write this there are several senior managers off sick with stress related illness, very experienced colleagues working out their notice periods and NO investment in the department. If you’re considering applying for a role at Sage, please read all the reviews from the past year or so (don’t bother with the obviously state-sponsored reviews, they stick out a mile) and you’ll see the truth.

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Sage Response
8y
Thanks for your review. During 2015/16 there was a widely recognized lack of effective performance management at Sage. Some colleagues were under performing and were getting away with it, to the detriment of Sage and their fellow colleagues. Year end 2016 we applied a ranked distribution to push managers into a position where they had to manage under performers. In order for Sage to succeed in the future, we had to address under performance because we knew if it continued, Sage wouldn’t! Since applying the distribution, we have invested in the development of our managers through a program called Leading@Sage and we have begun to see a shift in managers being able and more willing to address under performance, as well as recognize and appreciate great performance. For this year-end review process, we are not applying a forced distribution - this is recognition that our management community are now more able to effectively manage and lead our colleague population.
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