Sage reviews

3.6

63% would recommend to a friend

(5,253 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

- A handful of people are decent, hard working and trustworthy. - CSR days are brilliant. - free parking - good benefits such as buying extra holidays, sharesave, pension, salary sacrifice for new computers or mobile phones. - summer party always good fun - Christmas party and Christmas fair are great

Cons

- slow to keep up with new technologies. Still getting to grips with the Cloud. - lots of people leaving and not being replaced, leaving remaining staff under huge pressure. The quality of the software suffers massively because of this. - brutal when the figures aren't looking great, people losing jobs on an almost rotational basis. Jobs being moved to Poland - team leads holding calibration sessions to basically compare colleagues against each other and decide who to pick on for the following few months (there has to be someone in each role due to a strongly recommended, but not forced, bellcurve system. This has lead to people trying to outdo each other so they look the best and dont become the 'chosen one', destroying any team spirit which might have been left. - horribly low staff morale. Constantly feeling like your job is at risk and wondering what on earth is being said about you in the secret calibration sessions. - pointless "catch up" sessions with leaders via skype, or worse still in the atrium, to give people information which could have been communicated on an email. - ask for a lot of feedback from staff but do precisely nothing with it. Anything negative is dismissed and brushed under the carpet. - team leaders lacking people skills and compassion, think everyone's lives revolve around Sage. - part time staff treated appallingly meaning they have little to no chance of progression, due to being kept away from big projects and discouraged from engaging in anything outside of their immediate teams. - staff brought in on fixed term contracts, given very little training then sacked when they start to struggle.

1.0
Jun 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Used to care about employees. Used to care about customers.

Cons

It's all about the bottom line (which is dwindling). They don't realize that if you don't take care of the employees, they're not going to care or they will leave because you won't let them care. Customers are no longer a priority. Which does not work when your business is support centric. CEOs don't care what's happening and then wonder why sales are down. Amazing people are leaving by the droves. The pay does not make up for the hostile environment from corporate. One on one meetings (weekly) are a joke. The managers are told that they HAVE to find a negative, even if there's not one. So, rules will be changed to accommodate that, then still be changed back for the next go around. PTO is mandatory when they ask for it or you will be punished politically. They try to pit all of support against each other, when support works better together to make sure that customers are taken care of. They promise promotions and then hold you don't by changing rules and parameters and then change them back after you achieve the new ones. Simply put: This place is soul crushing and bad for your health. Not worth the pay.

1.0
May 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Good rank and file employees

Cons

CEO - Public Servant. Needs to go back to UK Government President - Crabby man that only knows how to sell "friends and family" US MD - Man hating, clueless about sales that is inspirational as a potted plant HR - Taking their lead from the old Soviet Union "Hope" is the strategy - Price increase for growth; Cloud is not ready for prime time; horrible internal tools (CEO promised to fix this over 3 years ago); questionable revenue recognition for partner deals

Viewing 28 - 30 of 5,253 Reviews

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