SPB reviews

2.7

40% would recommend to a friend

(44 total reviews)
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Mathieu SEBASTIEN

37% approve of CEO

34% positive business outlook

SPB has an employee rating of 2.7 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SPB employee rating is 25% below average for employers within the Seguros industry (3.6 stars).

Reviews by job title

44 reviews
1.0
Aug 8, 2018
Recommend
CEO approval
Business Outlook

Pros

When I first started, the job was wonderful. People were friendly and helpful and management was the same. We were heading in a clear direction & senior management and directors were right in the thick of it with the whole team. Directors were approachable and friendly and took time out to thank and reward people, mo matter what their role, when it was deserved. It felt like one big family all working together and supporting each other.

Cons

After an office move to Portsmouth and a shift in management things quickly went downhill. People were no longer appreciated and left. Staff were no longer praised and the open door policy became a firmly closed door. When I first joined I was on first name terms with the director within a few weeks and he took genuine interest in me and my role. It took months for the new director to even show her face. She must have been there for about 10 months before I left and I doubt she knew my name. Staff were promoted to senior positions unfairly, and abused their power treating hard working lovely people like dirt because they could. The whole atmosphere changed it turned into a very negative and unhappy place. From a work point of view the business started lacking consistency and direction. It started putting money at the centre of every decision instead of what was right for the customer. Lazy people were left to be lazy and hard working people were pushed to breaking point. I’m very very glad I left when I did because it somehow seems to have gotten worse! And before I get a generic response, I detailed all of this in my exit interview (and more - with specific examples) and nothing has been done clearly as it was over a year ago. Makes me very very sad because I really loved that job.

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SPB Response
7y
Dear Former Employee, I write in acknowledgment of your review. Here at SPB we welcome all feedback. As you are a former employee, it would be helpful for us to learn more about your personal experience whilst working within the company. Please feel free to contact the HR team via email hr@spbuk.com or call 02392 287 068. It is our intention to use all sources of feedback to enable us to continuously improve our organisation in order to strive to be an employer of choice and deliver on our customer promise. Regards, HR Team
5.0
Jun 12, 2018

Great Dynamic Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have recently joined the organisation having previously worked there on a contract basis. A friendly and dynamic environment with a lot of exciting initiatives underway. I have found everyone really helpful and supportive in helping me understand the organisation. Great place to work.

Cons

None that I have noticed so far

1.0
May 31, 2018
Recommend
CEO approval
Business Outlook

Pros

I have no good words to say.

Cons

Alcohol consumed in meetings during meetings, undertrained technicians causing high workload with repairs, ethnic discrimination, management back track on holiday, worked to the bone for peanuts, poor man management, bad attitudes in higher profile staff

avatar
SPB Response
8y
Dear Former Employee, I write in acknowledgment of your recent review. Here at SPB we welcome all feedback. As you are a former employee, it would be helpful for us to learn more about your personal experience whilst working within the company. Please feel free to contact the HR team via email hr@spbuk.com or call 02392 287 068. It is our intention to use all sources of feedback to enable us to continuously improve our organisation in order to strive to be an employer of choice and deliver on our customer promise. Regards, HR Team
Viewing 37 - 39 of 44 Reviews

Glassdoor has 112 SPB reviews submitted anonymously by SPB employees. Read employee reviews and ratings on Glassdoor to decide if SPB is right for you.