Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

56% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (396) , Sales Associate (317) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 193 reviews)); "The people I worked with were nice and friendly" ((in 175 reviews)); "Great Team and always helpful" ((in 128 reviews)); "You will get good benefit and they care their staff very much" ((in 63 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Unprofessional managers = Poor management" ((in 258 reviews)); "Low pay and that’s all" ((in 219 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 183 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 112 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 54 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

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River Island

River Island reviews

3.5

56% would recommend to a friend

(2,964 total reviews)

Ben Lewis

64% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.5 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 20, 2013

Its okay to work for just don't do anything wrong

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Discount- 30% of clothing. Uniform- Free top and bottoms ( around every 4 months)

Cons

If you do anything wrong you will just get struck down and get a warning straight away. No exception. Its always your fault never the management. Pay either £4.65 (under 18) or £6.19 over 18

River Island Response

11y

Thank you for your comments, we will feed these back.

3.0

Feb 19, 2013

Good Style but bad quality.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good style of clothing at reasonable prices

Cons

Very bad quality of clothing almost all clothes shrink in the wash, and staff are treated badly and are stressed as there is not enough staff employed to share the workload and puts more pressure on employees work.

River Island Response

11y

Thank you for your comments on River Island

1.0

Jan 20, 2013

Worst company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros terrible company to work for.

Cons

Management will run the business to the ground.

River Island Response

11y

Thanks for your review, sorry you did not enjoy your experience with River Island.

Viewing 2944 - 2946 of 2,964 Reviews

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Jobs at River Island

Strategic Partnerships Buyers Admin Assistant

Assistant Merchandiser

Bournemouth, Inglaterra

£12 - £13 /hr

(Employer provided)

View job