Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 193 reviews)); "The people I worked with were nice and friendly" ((in 180 reviews)); "Great Team and always helpful" ((in 127 reviews)); "You will get good benefit and they care their staff very much" ((in 60 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 220 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 178 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 108 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 55 reviews)); "Don’t get paid for breaks and low salary" ((in 41 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,968 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,968 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Jan 3, 2014

A shambles

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Relatively good discount, nice clothes and friendly coworkers (generally grouped together due to the horrible management)

Cons

Management bullying, changing shifts without notice, minimum wage, strict, counterproductive policies, management constantly treat staff and customers as thieves,

River Island Response

11y

Thanks for your feedback, we have listened to your comments and experience to work on this for the future

3.0

Dec 6, 2013

mixed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

exposure to industry professionals due to position

Cons

staff count was often compromised

River Island Response

11y

Thank you for leaving your review.

2.0

Nov 26, 2013

Interesting retail experience

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Good clothing discount, fairly good pay, nice co-workers.

Cons

Long hours, no real structured shifts, could be in from 1-10 and then in at 8 the next morning. Shift were liable to change on a daily basis. I often missed my breaks an was sometimes kept late. The shop is freezing in the winter. Unpleasant management.

River Island Response

11y

Thank you for your comments and review.

Viewing 2941 - 2943 of 2,968 Reviews

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Jobs at River Island

Merchandising Admin Assistant

Assistant Merchandiser

ASSISTANT BUYER GIRLSWEAR

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A shambles

mixed

Interesting retail experience

Top companies for "Compensation and Benefits" near you

Jobs at River Island