Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

56% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 203 reviews)); "The people I worked with were nice and friendly" ((in 174 reviews)); "Great Team and always helpful" ((in 128 reviews)); "You will get good benefit and they care their staff very much" ((in 65 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 225 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 114 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 57 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

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River Island

River Island reviews

Compare reviews

3.5

56% would recommend to a friend

(2,965 total reviews)

Ben Lewis

64% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.5 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 18, 2014

It was a good job although I felt that I was given a lot more responsibility than I should have been.

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Very easy going, friendly environment to work.

Cons

Since it is a customer based job, some customers can sometimes be quite difficult to deal with. Difficult situations at times.

River Island Response

11y

Thanks for your review, we have listened to your comments.

4.0

Apr 8, 2014

Fun role, good place to meet people and be first to fashion

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours and shifts, good staff discounts, 75% off on jeans and 30% off the rest when I worked there for two years.

Cons

Not always guaranteed to leave on time at the end of day shifts until every inch of the shop is clean. The management (supervisors) can sometimes be a bit rude and disrespectful.

River Island Response

11y

Thanks for the review of River Island - glad you enjoyed your time with us!

5.0

Mar 17, 2014

I love my job

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- Constantly surrounded by new fashion - Lots of different sections to work on so every day is different - It's a challenge, especially on busy days - Even in quiet hours, there is always something to do - Staff discount of 30% - Uniform allowance (this amount depends on how many hours you work) - The team of staff are lovely and help you if you have any problems - Opportunities to work overtime or extra shifts - New stock every week, doesn't get boring

Cons

- Not allowed water on shop floor, so if you're running around it can get quite tiring - I want to work more hours in my contract once the opportunity comes - If you're under 18, the pay is a lot less (but you get that problem pretty much everywhere)

River Island Response

11y

Yay!! Thank you for your review on River Island

Viewing 2929 - 2931 of 2,965 Reviews

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Jobs at River Island

Assistant Merchandiser

Portsmouth, South East England, England

£12 - £13 /hr

(Employer provided)

View job

Visual Display Merchandiser- North of England

United Kingdom

View job

Sales Advisor

Enniskillen, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job