River Island reviews

3.5

56% would recommend to a friend

(2,966 total reviews)

Ben Lewis

64% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.5 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 23, 2014
Recommend
CEO approval
Business Outlook

Pros

During my time at RI i met some lovely people. Thats about the only good part about working there.

Cons

where to start?! *the rate of pay. minimum wage and working 40 hours weeks. I couldn't afford to eat some months as i had rent to pay on my flat and the expenses of traveling to work and other bills. I was only earning around £850 a month. My rent alone was £500 I was then pulled up because i wasn't buying enough RI clothing. I couldn't afford to even with the discount. Eating was more important to me. *NO SICK PAY! i had fully blown flu for 2 weeks and have never been so unwell in my entire life but couldn't take time off work due to the company refusing to pay sick pay. i would not have been able to pay rent. I later learned that it is at the managers discretion. She saw how unwell i was, i could hardly even open my eyes because the light was causing me so much pain...yet my manager never once even acknowledged how sick i was. I still haven't recovered fully from those 2 weeks of working non stop, processing deliveries, heavy lifting while trying to cope with the flu. *the lack of opportunities in working your way up through the company. If your face doesn't fit...your out of luck. *and so much more! I have worked in retail for a long time....RI was by far the worst place i have ever worked.

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River Island Response
11y
Sorry you did not enjoy your time with River Island but we value your feedback.
3.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Good staff discount, fun atmosphere and nice people.

Cons

Having to work for free during the 1 hour it takes to clear the shop after closing.

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River Island Response
11y
Thank you for your review and comments.
2.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Receive discount, good first job in retail, flexible on hours

Cons

Repetitive, boring work where the time drags. The job either consisted of standing at the door saying hello for five hours, standing at the fitting rooms or rearranging clothes into size order.

avatar
River Island Response
11y
Sorry you did not enjoy your time with River Island but we value your feedback.
Viewing 2926 - 2928 of 2,966 Reviews

Glassdoor has 3,206 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.