Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 195 reviews)); "The people I worked with were nice and friendly" ((in 176 reviews)); "Great Team and always helpful" ((in 130 reviews)); "You will get good benefit and they care their staff very much" ((in 65 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 211 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 117 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 62 reviews)); "Don’t get paid for breaks and low salary" ((in 39 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 12, 2014

Enjoyable, however extremely little flexibility around your personal time.

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Colleagues are very easy to get along with. Product managers are approachable. 30% off clothing. Free uniform. Easy enough of a job, can be a fun working environment. Nice job.

Cons

Store manager not approachable. Limit to how much discount on clothing you have. Not flexible around your own time. Holiday has been designated so that you can't choose your own holidays. Lack of formal training given, being told what to do as opposed of trained correctly. Fashion isn't really on trend as such, particularly men's wear. Only permitted to have discounted clothing in your own store.

River Island Response

10y

Thanks for taking the time to leave a review.

1.0

Jun 11, 2014

An utter joke of a workplace

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Staff discount is good limit is a bit of a downfall

Cons

Gossiping betweeb staff including managers (generates a tense working environment) Wage Feels like your in school

River Island Response

10y

Thanks for leaving a review

4.0

Jun 8, 2014

Never a dull moment working at River Island.

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

There was always a job that had to be done when you came into work which made your shift go extremely quickly. Mainly a youthful working cohort at River Island which was good if you were of a young age. Every manager and supervisor was approachable and easy to talk to. An intriguing working environment to work in if you were interested in fashion and the latest trends. Uniform benefits and the 30% discount were a massive pro for me.

Cons

The pay if you were under the age of eighteen was incredibly poor. Can deal with very difficult customers which would sometimes cause stress and demand a lot of calmness from the employee. River Island is a target of shoplifting so there were numerous people to keep an eye on on the shop floor. A very busy working environment especially at weekends and during sale time can cause a very hostile and stressful atmosphere. This can also amount to extra working hours having to be worked after/before shift such as prepping for the sale and to maintain standards on the shop floor after trading hours.

River Island Response

10y

Thanks for your feedback, we'll take it on board.

Viewing 2908 - 2910 of 2,970 Reviews

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Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

River Island

River Island reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Enjoyable, however extremely little flexibility around your personal time.

An utter joke of a workplace

Never a dull moment working at River Island.

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