River Island reviews

3.6

58% would recommend to a friend

(2,966 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.6 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jun 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Amazing co-workers, good schedules and good pay. I loved the discount on all our uniform and clothes. Flexible with schedules and holidays.

Cons

sales could be stressful and like all retail jobs some bad customers

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River Island Response
10y
Thanks for taking the time to submit a review.
4.0
May 31, 2014
Recommend
CEO approval
Business Outlook

Pros

River Island give you extensive training and give you a lot of responsibilities to encounter, they trust you with tasks to complete fully.

Cons

As of the amount of responsibilities they give you it can get a bit stressful at times.

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River Island Response
10y
Thanks for taking the time to submit a review.
3.0
May 30, 2014
Recommend
CEO approval
Business Outlook

Pros

I love the fact that you get to meet a lot of people genuinely interested in fashion, I've made some really great friends too. The clothes are really nice so its always good when you get your uniform allowance. Having said that 'uniform' isn't really the right term, you can just wear what you're comfortable in that is in stock and I feel like that enables me to work to a better standard? rather than being constricted by a standard company uniform if you get what I mean, like Subway or like Primark or something along those lines. You get a sense of freedom and you can really show off your own fashion sense within what River Island stock.

Cons

A-midst all the great things however lies a sort of 'bad smell' in the form of select members of upper management. In the two years I have worked for the company there have been two different store managers, I have been spoken to only twice. I feel it's as though I do not exist in the eyes of upper management, I understand that they will be busy yet on two occasions (with each member off staff) I tried to say something and was ignored. Like literally ignored purposely. This attitude I feel carries over into almost every member of the ladies product team and sales and service management. I am constantly spoken to as if I am a new starter and I have no idea what I am doing (by managers who know and have seen my face for well over a year!) and personally if I was a new starter at the company today and was spoken too like a child and left to my own devices with little knowledge of the field on my first shift I would be more than tempted to leave.

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River Island Response
10y
Thanks for taking the time to submit a review.
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Glassdoor has 3,206 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.