Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 193 reviews)); "The people I worked with were nice and friendly" ((in 180 reviews)); "Great Team and always helpful" ((in 127 reviews)); "You will get good benefit and they care their staff very much" ((in 60 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 220 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 178 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 108 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 55 reviews)); "Don’t get paid for breaks and low salary" ((in 41 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jul 14, 2014

Worst company I have ever worked for!

Sales & service manager

Recommend

CEO approval

Business Outlook

Pros

Discount is good, especially as part of the management team, glad that Birmingham is finally getting a new store also.

Cons

Very strict guidelines, not much support from HR/ER team and is very much a 'toe the line' environment, if you step out of line or aren't a 'yes man' you find yourself being bullied and forced out very quickly.

River Island Response

10y

We're sorry you felt this way, thanks for the feedback.

3.0

Jul 13, 2014

working loads with little appreciation.

Retail operations

Recommend

CEO approval

Business Outlook

Pros

friendly staff, adaptable shifts and cater to holiday requests well

Cons

little appreciation for the work you put in, shifts tend to be very close together for example on the monday a 2pm-11pm then you get put in Tuesday 7am-3pm they is never a routine.

River Island Response

10y

Thanks for your feedback, we'll take it on board.

2.0

Jul 11, 2014

Great people that I worked with, but very non-flexible and so many policies

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Good uniform allowance First pick of the sale Friendly team

Cons

Not very flexible Most managers don't like swapping shifts Underpaid Over worked at sale time

River Island Response

Thanks for your review!

Viewing 2881 - 2883 of 2,970 Reviews

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Jobs at River Island

Assistant Merchandiser

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