Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 192 reviews)); "The people I worked with were nice and friendly" ((in 171 reviews)); "Great Team and always helpful" ((in 126 reviews)); "You will get good benefit and they care their staff very much" ((in 60 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 216 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 185 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 112 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 57 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Sep 12, 2014

Sales advisor

Customer sales assistant

Recommend

CEO approval

Business Outlook

Pros

Outfit building with customers is fun and exciting they are always so grateful for an opinion! Its always a great enviroment to work in especially when its a new season, but trying on the latest trends before they have even hit the shop floor has to be the best reason!

Cons

There wasnt any room for growth in a small store you couldn't really showcase to the higher powers that be your skills

River Island Response

9y

Thanks you for your honest review. We will take your feedback on board with regards to progression of those who demonstrate capability.

2.0

Sep 5, 2014

Glad I only done it PT

Customer sales assistant

Recommend

CEO approval

Business Outlook

Pros

Discount, the other sales assistants were good to talk to.

Cons

Management were not the best, very stubborn and thought they were right and spoke down to you. They make you feel as if your a child, told them numerous time I can not work weekends, then they put me on the weekend (which I didn't see on the rota, partly my fault I suppose) but never look at the weekend times due to me constanlty telling them I can't work weekends. Next day I came in and felt very small. Training wasn't the best either, I've worked retail a long time and only because of that I knew what to do not by reading off the yellow cards they make you carry around.

River Island Response

11y

Thank you for your comments. We are constantly working with our management teams to ensure that they have the right skills to manage their staff so your feedback is greatly appreciated.

3.0

Sep 2, 2014

My time on men's wear

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

The team are always up beat and happy and the store is always cleaned to the highest of standards.

Cons

The rules and expectations of the company are beyond what should be expected of a single person

River Island Response

10y

Thanks for your feedback, we'll take it on board.

Viewing 2875 - 2877 of 2,971 Reviews

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Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

Enniskillen, Northern Ireland

People & Service Team Leader

Magherafelt, Northern Ireland

View job

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales advisor

Glad I only done it PT

My time on men's wear

Top companies for "Compensation and Benefits" near you

Jobs at River Island