Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 195 reviews)); "The people I worked with were nice and friendly" ((in 177 reviews)); "Great Team and always helpful" ((in 123 reviews)); "You will get good benefit and they care their staff very much" ((in 66 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 110 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 63 reviews)); "Don’t get paid for breaks and low salary" ((in 39 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,970 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Aug 1, 2014

Awful experience with obnoxious managers

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

I love river island clothes so I enjoyed working in a store which I regularly purchased from.

Cons

Managers were obnoxious and rude, employed me to do the work of which should have been for 4 employees. No breaks were given and no training was given. Basically thrown in at the deep end with no help given whatsoever. Was told at the end of one of my shifts there were no more hours available for me and that I would no longer be needed, no notice given and was told not to come back in. Used as a 'temp' whilst other employees were on holiday in the Summer. I was also expected to buy my own river island clothing as uniform to wear without uniform allowance or any discount.

River Island Response

8y

Thanks for taking the time to leave a review - we'll look in to your feedback and look in to it.

4.0

Jul 30, 2014

Great experience, room to express individual style in high street fashion environment.

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

The rotas are created fairly and the management were very helpful when needing time off for illness as I had epilepsy and it was very difficult to control, very understanding staff who were more than happy to step in if needed. A great sense of team work, always willing to help one another to make the operations run smoothly. Opportunity for in house promotion was available and hard work was always encouraged in order to better the experience.

Cons

The main challenges are clear communication in large stores for example the Metro Centre, Gateshead branch. This posed issues when needing to assist customers at an acceptable pace, also accessing stock rooms could also be difficult after deliveries because of the amounts and lack of space available, though this couldnt really be helped due to high customer demand.

River Island Response

10y

Thanks for your review, we're glad you enjoyed your time with us!

5.0

Jul 30, 2014

Best place I've worked

Customer sales assistant

Recommend

CEO approval

Business Outlook

Pros

Staff are all friendly and got many opportunities to do new things

Cons

I was only temporary which I got kept on

River Island Response

10y

Thanks for the feedback, we're happy you're happy!

Viewing 2875 - 2877 of 2,970 Reviews

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Jobs at River Island

Assistant Merchandiser

ASSISTANT BUYER GIRLSWEAR

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Awful experience with obnoxious managers

Great experience, room to express individual style in high street fashion environment.

Best place I've worked

Top companies for "Compensation and Benefits" near you

Jobs at River Island