Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 195 reviews)); "The people I worked with were nice and friendly" ((in 177 reviews)); "Great Team and always helpful" ((in 123 reviews)); "You will get good benefit and they care their staff very much" ((in 66 reviews)); "Great worklife and culture and learning" ((in 31 reviews))

What are the cons of working at River Island according to real employee reviews?

"Low pay and that’s all" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 110 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 63 reviews)); "Don’t get paid for breaks and low salary" ((in 39 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Aug 11, 2014

Dead-end Retail Job but made ends meet during uni

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Staff Discount 30% at time of employment

Cons

Managers are quick to put people down and hard work is hardly ever praised.

River Island Response

10y

Thanks for your feedback!

3.0

Aug 9, 2014

Overall Positive

Sales advisor/rive risland

Recommend

CEO approval

Business Outlook

Pros

Meeting new people and the fast paced environment

Cons

Sometimes it was over crowded and understaffed.

River Island Response

9y

Thanks for your feedback!

1.0

Aug 6, 2014

Awful..

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

30% discount, 35% after 5 years Plenty of overtime! Uniform allowance every 4 months Good convenient working hours

Cons

Over worked and underpaid. Make sure you note down any extra hours you do for overtime as you will find yourself doing a pay query every single month. Managers are rude and tend to look down on you. If you start working on the fitting room, cash desk or wherever when you start expect to be in the exact same place years later if you're still in the company. No moving up in the company however you are expected to do a senior role for haha

River Island Response

10y

Thanks for your review, we're sorry you feel this way.

Viewing 2872 - 2874 of 2,970 Reviews

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Jobs at River Island

Assistant Merchandiser

ASSISTANT BUYER GIRLSWEAR

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Dead-end Retail Job but made ends meet during uni

Overall Positive

Awful..

Top companies for "Compensation and Benefits" near you

Jobs at River Island