River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Iv learned so much about what its like to work in a high street store. The way it works, how people think, where the ideas come from, how its organised, why its all done in a certain way. There are so many things going on in one shop that people don't realise from the visual merchandisers and how they do their layouts depending on the seasons and customers, the area of the store etc. The product team and how they keep the shop maintained all day , operations and how they do all the behind the scenes jobs for the store and then sales and service that priorities their customers before any task. River island focus so much on their customers needs and are constantly motivating their staff members to give the best customer service as possible. All of the people Ive worked alongside in River Island are great people and have made my experience in the company unforgettable at times.

Cons

There is a lot of pressure put on every member of staff and management in the company from the highest positions all the way to level ones. I think the stress gets to some people and can be passed on to others that are working alongside them which can really cause a heavy atmosphere at times and some times confrontation.

avatar
River Island Response
10y
Thanks for your feedback, we'll take it on board.
5.0
Aug 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Good management, able to shift hours for part-time workers with other priorities. Great perks and staff discount, good uniform policy.

Cons

Unable to use discount in other stores. Online pay system is difficult to use, would be easier to simply have paper payslips.

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River Island Response
10y
Thanks for taking the time to submit a review.
2.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

It was simple work, with little trouble in a nice area.

Cons

There was nothing challenging about the work; it was thankless and mundane, and you were treated as if you were very simple.

avatar
River Island Response
10y
Thanks for taking the time to submit a review.
Viewing 2866 - 2868 of 2,970 Reviews

Glassdoor has 3,211 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.