Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has been stable over the past 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 196 reviews)); "The people I worked with were nice and friendly" ((in 177 reviews)); "Great Team and always helpful" ((in 124 reviews)); "You will get good benefit and they care their staff very much" ((in 61 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 222 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 186 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 109 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 59 reviews)); "It would be great if RI could be a registered living wage employer rather than a minimum wage employer." ((in 37 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,971 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Sep 10, 2015

Good young student job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very generous uniform allowance ever for part time work - £65 of free clothes even for just an 8 hour contract. All lovely people and they make sure you switch around departments. Good music.

Cons

Under 18s pay is not great but there's worse and the clothing allowance and discount makes up for it! Sometimes gets a bit boring when the store is very quiet.

River Island Response

10y

Thank you for your review on River Island your time with us.

3.0

Sep 8, 2015

Okay for student job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

30% Discount, Mostly students working

Cons

Bad Management, they will take in control of you

River Island Response

10y

Thank you for posting your review about your time at River Island - we acknowledge your feedback.

4.0

Sep 6, 2015

Sales - Advisor

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Good place to start in the retail industry. Good Staff Discount (40% off - with a £250 limit each month)

Cons

Company seem a bit stingy. No other benefits apart from that really.

River Island Response

10y

Thank you for posting your review about your time at River Island - I will feedback your comments

Viewing 2767 - 2769 of 2,971 Reviews

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Jobs at River Island

Assistant Merchandiser

Enniskillen, Northern Ireland

ASSISTANT BUYER GIRLSWEAR

Reino Unido

View job

Sales Advisor

Enniskillen, Northern Ireland

Newtownabbey, Northern Ireland

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good young student job

Okay for student job

Sales - Advisor

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Jobs at River Island