Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has been stable over the past 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 196 reviews)); "The people I worked with were nice and friendly" ((in 177 reviews)); "Great Team and always helpful" ((in 124 reviews)); "You will get good benefit and they care their staff very much" ((in 61 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 222 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 186 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 109 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 59 reviews)); "It would be great if RI could be a registered living wage employer rather than a minimum wage employer." ((in 37 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Sep 4, 2015

river island

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

friendly environment where you can meet new people

Cons

some managers can be rude sometimes not much to do when few customers

River Island Response

10y

Thank you for posting your review about your time at River Island

1.0

Sep 2, 2015

Pay well but hell on earth

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

Pay well, get discount.thsrs about it!

Cons

No autonomy. Company very secretive so hard to run basic report. Very much a blame culture. Everyday somebody would be crying!! Awful location to work in!

River Island Response

10y

Thank you for your review and comments on your experience at River Island - sorry to hear that you did not enjoy your time with us.

3.0

Sep 1, 2015

Not a bad working environment

Ecommerce

Recommend

CEO approval

Business Outlook

Pros

Nice down to earth team, working hours are reasonable and workload is manageable. Working on a single product allows to build a solid routine.

Cons

Lunch break is too short. At times you may find yourself assigned to a task that may not fit your job description. Project managers don't really know about tech, latest trends or best practises in development.

River Island Response

10y

Thank you for posting your review about your time at River Island - we acknowledge your feedback.

Viewing 2770 - 2772 of 2,970 Reviews

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Jobs at River Island

Assistant Merchandiser

Enniskillen, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job

ASSISTANT BUYER GIRLSWEAR

Reino Unido

View job

Sales Advisor

Enniskillen, Northern Ireland

Newtownabbey, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job