Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 196 reviews)); "The people I worked with were nice and friendly" ((in 176 reviews)); "Great Team and always helpful" ((in 125 reviews)); "You will get good benefit and they care their staff very much" ((in 64 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 222 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 114 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 59 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,971 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Oct 23, 2015

worklife at RI

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good only if you are part time

Cons

very poor culture, you are told what to do

River Island Response

10y

Thank you for posting your review about your time at River Island - sorry if you did not enjoy your time with us and I will feedback your comments

1.0

Oct 22, 2015

Never again!!!.....

Stockroom assistant

Recommend

CEO approval

Business Outlook

Pros

Awesome friendly staff decent staff discount 40%, I really can't think of any other good points

Cons

The management, bullying tactics, threats of not being paid, constantly told you will lose your job if they're not happy

River Island Response

10y

Sorry to hear your feedback, that is very disappointing but I will make sure that I relay your comments and experience

2.0

Oct 13, 2015

Review RI

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

wasnt the best but wasnt the worst, depends what you are looking for in a job. Good salary anf flexible work hours overall, managers can be okay.

Cons

managers can be unproffesional at times, late absent, sick, cant always book the holidays you want and work often goes unrecognised but thats just how it is

River Island Response

10y

Thank you for posting your review about your time at River Island - sorry if you did not enjoy your time with us and I will feedback your comments

Viewing 2749 - 2751 of 2,971 Reviews

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Assistant Merchandiser

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ASSISTANT BUYER GIRLSWEAR

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

worklife at RI

Never again!!!.....

Review RI

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Jobs at River Island