Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has been stable over the past 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 196 reviews)); "The people I worked with were nice and friendly" ((in 176 reviews)); "Great Team and always helpful" ((in 125 reviews)); "You will get good benefit and they care their staff very much" ((in 64 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 222 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 179 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 114 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 59 reviews)); "Don’t get paid for breaks and low salary" ((in 40 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 30, 2015

Managment in river island

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

River Island offer really good staff discount allowance for managers but are strict on who it is given to although a delivery driver gets unlimited and can give to whoever they want

Cons

there is no work/life balance

River Island Response

10y

Thank you for taking the time to post your review of your River Island experience - I will pass on your comments.

3.0

Oct 28, 2015

Good discount

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Get 40% discount which is really good. Hours are good and fit around everything. Everyone is usually friendly and it is a good place to work.

Cons

Pay is bad for under 18s as its £4.65 which is not good when 18+ are getting paid £6+ and under 18s are doing as good a job as the older people.

River Island Response

10y

Thank you for taking the time to post your review of your River Island experience - I will pass on your comments.

3.0

Oct 28, 2015

Top benefits but no support

Store manager

Recommend

CEO approval

Business Outlook

Pros

40% off for staff/ 50% off for management RI Rewards (groupon-esque site for employees) Free uniform 6ish times a year Very good progression from smaller store (I believe flagships are much more difficult)

Cons

Progression is often forced on you before you are ready to be a manager. Very poor handling of theft in store - nothing done! Disciplinary action for things which happen when you are on holiday/out of store. No support in helping to recruit (new system takes a long time and recruitment team ignore your questions.) No support in finding new managers from Area Managers. Important emails ignored by Area Managers so you're never quite sure if they got the message! Training often rushed and incomplete. Salaries are definitely NOT competitive. Managers are NEVER allowed a weekend off without using up holiday - not even to visit family. Holiday entitlement minimal - managers and employees get the same! New contracts sent though state you must go wherever RI tell you, you cannot take any of your friends with you, and you cannot earn money in any other way. "Fully devoted to River Island"

River Island Response

10y

Thank you for your review and I am sorry that you are not enjoying your time with us - I will pass your feedback on to the relevant team.

Viewing 2746 - 2748 of 2,971 Reviews

Jobs at River Island

Sales Advisor

Enniskillen, Northern Ireland

Assistant Merchandiser

ASSISTANT BUYER GIRLSWEAR

Reino Unido

View job

Sales Advisor

Newry, Northern Ireland

Enniskillen, Northern Ireland

River Island

River Island reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Managment in river island

Good discount

Top benefits but no support

Jobs at River Island

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