Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 197 reviews)); "The people I worked with were nice and friendly" ((in 178 reviews)); "Great Team and always helpful" ((in 133 reviews)); "You will get good benefit and they care their staff very much" ((in 62 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 182 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 112 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 61 reviews)); "Don’t get paid for breaks and low salary" ((in 45 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,971 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Dec 17, 2015

Operations Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I worked in River Island for 6 months and the best of the job was defenetly interacting with my colleagues. You could meet in one building so many people from all over the world.

Cons

You get paid in River Island the minimum wage and the Managers don't care about you. Actually, in River Island there are to many managers who feel frustrated to be in a very fast pace job with constant changes of staff. And if you want to apply for a different position within the company it is very difficult because the managers don't put the vacancies that are available within the store in the staff room so you will never know if you don't ask the manager in the right time. The process is very unfair!!

River Island Response

10y

I am disappointed to read your review and apologises that you did not enjoy your time with us - I will pass on your comments

1.0

Dec 14, 2015

Sales Manger

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Discount and a very small uniform allowance

Cons

Pressure and work load is impossible. Zero recognition - just more expected. Nothing is ever good enough

River Island Response

10y

I am disappointed to read your review and apologises that you did not enjoy your time with us - I will pass on your comments

3.0

Dec 14, 2015

okayyyyy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discounts Progression Uniform Communication Challenging

Cons

Have to really push for progression Low pay

River Island Response

10y

Thank you for taking the time to post your review about River Island, I am sorry to hear that you are not enjoying your time with us - I will pass on your comments.

Viewing 2728 - 2730 of 2,971 Reviews

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Jobs at River Island

Merchandising Admin Assistant

Enniskillen, Northern Ireland

ASSISTANT BUYER GIRLSWEAR

Reino Unido

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Sales Advisor

Newry, Northern Ireland

Enniskillen, Northern Ireland

River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Operations Assistant

Sales Manger

okayyyyy

Top companies for "Compensation and Benefits" near you

Jobs at River Island