Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 201 reviews)); "The people I worked with were nice and friendly" ((in 173 reviews)); "Great Team and always helpful" ((in 130 reviews)); "You will get good benefit and they care their staff very much" ((in 69 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 220 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 184 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 110 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 61 reviews)); "Don’t get paid for breaks and low salary" ((in 41 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

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River Island

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 18, 2015

Good company

Menswear manager

Recommend

CEO approval

Business Outlook

Pros

Great staff, friendly atmosphere and good training

Cons

Poor pay, non flexible hours

River Island Response

10y

Thank you for taking the time to post your review about River Island, I am sorry to hear that you are not happy with some elements around pay and hours - I will pass on your comments.

4.0

Dec 18, 2015

Lovely people but pay should be better

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Met the nicest people, who have continued to support me from my first day there.

Cons

Pay should be atleast 7.20 an hour for the amount of work and effort put in by the staff.

River Island Response

10y

Thank you for taking the time to post your review about River Island, I am sorry to hear that you are not happy with the pay - I will pass on your comments.

4.0

Dec 17, 2015

Fun but stressful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lovely, inspiring people, great place to work

Cons

Very high pressure, manage to don't always listen to concerns

River Island Response

10y

Thank you for taking the time to post your review about River Island

Viewing 2725 - 2727 of 2,971 Reviews

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Jobs at River Island

Sales Advisor

Enniskillen, Northern Ireland

£12 - £13 /hr

(Employer provided)

View job

Merchandising Admin Assistant

Newry, Northern Ireland

Enniskillen, Northern Ireland