Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 197 reviews)); "The people I worked with were nice and friendly" ((in 178 reviews)); "Great Team and always helpful" ((in 133 reviews)); "You will get good benefit and they care their staff very much" ((in 62 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 182 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 112 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 61 reviews)); "Don’t get paid for breaks and low salary" ((in 45 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Dec 5, 2015

Very existing shop and very busy

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Staff are friendly and everyone is helpful lots of jokes and everyone helps each other when they need support. Goodbye

Cons

Managers are friendly and staff are really hard working everyone employed are well treated by managers and very ethnic teams

River Island Response

10y

Thanks for taking the time to review River Island, I will ensure that your comments are passed onto the relevant teams.

2.0

Dec 3, 2015

You don't get paid for the complete hours.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Main reasons why I love working in river island in WESTFIELD STRATFORD CITY (LONDON) is because of the staff there; they're all so nice and friendly and if need any help they will help you.

Cons

One thing I HATE about working there is that they ask me to do overtime/extra hours but I don't get paid for the extra hours/overtime that I do which is ridiculous. So they told me to fill out a payment query and it will take 2 weeks they said for an update...it's been a month since I gave in my payment query and until now they still haven't paid me for my extra hours. They owe me over £200. Advice to people who want to work in river island stratford westfield city...DON'T WORK THERE. Because you will get under paid.

River Island Response

10y

Thank you for taking the time to post your review about River Island, I am sorry to hear that you are not enjoying your time with us - I will pass on your comments.

4.0

Dec 2, 2015

Relatively good, enjoyable atmosphere and worked with some great people.

Customer sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good benefits such as 30% discount and reasonable holidays. Worked with a lot if different types of people and chances to move up to management.

Cons

Low pay especially for people who are under 18 and high pressure from management to reach targets. Can be very stressful on holiday periods and sale.

River Island Response

10y

Thanks for taking the time to review your River Island work experience, I will ensure that I pass on your comments

Viewing 2731 - 2733 of 2,971 Reviews

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Jobs at River Island

Merchandising Admin Assistant

Enniskillen, Northern Ireland

ASSISTANT BUYER GIRLSWEAR

Reino Unido

View job

Sales Advisor

Newry, Northern Ireland

Enniskillen, Northern Ireland

River Island

River Island reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very existing shop and very busy

You don't get paid for the complete hours.

Relatively good, enjoyable atmosphere and worked with some great people.

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