Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (398) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 201 reviews)); "The people I worked with were nice and friendly" ((in 173 reviews)); "Great Team and always helpful" ((in 130 reviews)); "You will get good benefit and they care their staff very much" ((in 69 reviews)); "Great worklife and culture and learning" ((in 33 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 220 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 184 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 110 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 61 reviews)); "Don’t get paid for breaks and low salary" ((in 41 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

What are the top reviewed River Island locations?

Buenos Aires , Mendoza , Bahía Blanca

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

68% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Dec 29, 2015

Not a great place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Give you some free uniform

Cons

They expect more of you than what you are paid

River Island Response

10y

Thanks for your review, sorry that you did not enjoy your time with us but thank you for your honest opinion.

3.0

Dec 21, 2015

It's ok

Fvdm

Recommend

CEO approval

Business Outlook

Pros

Discount is ok, I like the people I work with and meet day to day, like travelling around and meeting new faces

Cons

Not enough staff in ANY ROLE, not enough praise for tasks followed correctly, not enough encouragement considering some have 1 day off at Xmas and that's all and are here till late on Xmas eve

River Island Response

10y

Thank you for your feedback on your River Island experience, I will feedback your comments.

5.0

Dec 19, 2015

Great Company

Store manager

Recommend

CEO approval

Business Outlook

Pros

excellent working conditions. Great benefits for all staff and managers. A lot of opportunities for development within the company with a lot of support

Cons

There are no cons...great company.....seriously guys fill out that online application form and the future will be bright.....

River Island Response

10y

Thank you for your review and thank you for the positive comments :)

Viewing 2722 - 2724 of 2,971 Reviews

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Jobs at River Island

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Merchandising Admin Assistant

Newry, Northern Ireland

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River Island

River Island reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not a great place to work

It's ok

Great Company

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Jobs at River Island