Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 292 reviews)); "Good pay very very good" ((in 151 reviews)); "Excellent Training and knowledge of customer service" ((in 67 reviews)); "working with great people and teams in a environment with rich company culture." ((in 57 reviews)); "Great leaders and coworkers." ((in 49 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 184 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 135 reviews)); "No work life balance in the food and beverage department" ((in 96 reviews)); "salary is low and very hard to get a promotion" ((in 91 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,959 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,959 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Aug 11, 2008

There is not Place I will rather Be.....

Recommend

CEO approval

Business Outlook

Pros

Compensation Package, the energized environment, the push to be the best and to exceed or surpass expectations

Cons

you are constantly on Stage... No time to slack off. That can cost you...

5.0

Jul 20, 2008

The Ritz-Carlton: One of the best places to work.

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

The culture of Ritz-Carlton really fosters growth and respect among the employees which I feel creates momentum to transfer that respet into the community at large. Workin for Ritz-Carlton can really change your life. You have unbelievable opportunities to learn and develop skills that will be valuable to you in any job. The global aspect of the company really is exciting. To know that you could one day be working in Portugal or in Argentina or in China when you've come from a smaller hometown is incredibly exciting. When I wake up in the morning (rather early), I am actually happy to go to work!

Cons

There isn't a whole lot of opportunity for salary growth within a given period of time. If you are interested in making a lot of money, the hospitality/service business in general isn't the place for you, but you've probably got the best opportunity at Ritz-Carlton. The culture can be a little overwhelming in its bubbly, cheesy kind of nature, but when you think about it, it's really the type of culture we would all actually like to live in. Unfortunately, some of the employees either take the culture too far and seem insincere or tricked Human Resources into thinking they embraced it when they truly don't. It's rather difficult to find something negative tosay about Ritz-Carlton.

5.0

Jan 1, 2017

The Ritz Carlton Experience

Club lounge assistant

Recommend

CEO approval

Business Outlook

Pros

Great teamwork, pride, upholding brand standard, leads by setting examples for other companies to follow, open communication, great opportunities for growth, amazing benefits

Cons

Transferring to other properties seemed more difficult than it needed to be, and trying to find the balance between work and personal life was always hard because it was like the Ritz Carlton was your life even after you'd clock out for work

Viewing 2953 - 2955 of 2,959 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Concierge (Shipboard)

United States

View job

Suite Ambassador (Shipboard)

United States

View job

Sound & Light Technician (Shipboard)

United States

View job